FAQs

Frequently Asked Questions

Q: How long will my order take?

A: Orders are usually dispatched within 21 working days (does not include weekends or public holidays). Your order may be dispatched earlier, depending on demand.

Q: I forgot to order something, can I add it to my order?

A: Yes, of course. Contact us via Instagram, Facebook or email and we can arrange a free shipping code for you.

Q: What type of alligator clips do you use?

A: We use toothed alligator clips as standard. We also stock a non-toothed variety, if you prefer these. Feel free to contact us via Instagram, Facebook or email to arrange this.

Q: What type of bobbles do you use?

A: We use thin snag-free endless bobbles as standard. We also stock thick bobbles, if you prefer these. Contact us via Instagram, Facebook or email to arrange this.

Q: Will your headband fit my child?

A: Yes, we only use super soft nylon headbands that are designed to fit from birth. They fit adults too.

Q: I have some gorgeous pics of my little person wearing your products, how can I share these with you?

A: We love receiving pics of little ones and you can share them on Instagram, Facebook, or simply email them.